Your satisfaction means everything to us.

If you're not completely happy with your purchase, please reach out to us at hello@hazelcandleco.com and we'll do our best to make it right. 

We are happy to accept returns or exchanges on candles and other products that are unused, unlit, and in their original packaging within 30 days of receipt.

Customers are responsible for return shipping costs. For your convenience, we can provide a prepaid return shipping label, which will be deducted from your refund at a flat rate of $9.99.

Please send all returns and exchanges to:

Hazel Candle Co.
535 Salmar Ave., Suite A
Campbell, CA 95008

As a small business, we truly appreciate every order. If something isn't right, please contact us before leaving a review, we'll always do our best to find a solution and ensure you're taken care of.